Maintenance Programs
Proactive Maintenance Programs
Protect your investment and eliminate the cost of unexpected downtime.
In high-stakes industries like architecture, engineering, and construction, equipment failure is not an option. Bay Reprographic Supply offers comprehensive maintenance programs designed to keep your wide-format printers and scanners running at peak factory specifications. By transitioning from reactive repairs to proactive care, we ensure your workflow remains uninterrupted and your output stays razor-sharp.
In high-stakes industries like architecture, engineering, and construction, equipment failure is not an option. Bay Reprographic Supply offers comprehensive maintenance programs designed to keep your wide-format printers and scanners running at peak factory specifications. By transitioning from reactive repairs to proactive care, we ensure your workflow remains uninterrupted and your output stays razor-sharp.
Authorized Dealer
HP, Xerox, Epson
Fast Delivery
Same-day service available
Industry Leader
45+ years trusted
Expert Support
Local technicians
The High Cost of Neglect
Large-format plotters are intricate machines that require precise calibration. Avoiding regular maintenance leads to more than just a “service” light—it results in:
Premature Hardware Failure
Small issues like belt wear or debris buildup can lead to catastrophic motor or printhead failure.
Degraded Print Quality
Inconsistent line weights and color banding that can make technical drawings unreadable or unprofessional.
Emergency Repair Costs
High-priority, last-minute service calls often carry premium costs compared to scheduled care.
Shortened Equipment Lifespan
Machines without regular service typically need replacement years earlier than well-maintained units.
Precision Care for Your Critical Hardware
Our maintenance programs are tiered to fit your specific volume and budget.
providing a safety net for your entire printing fleet.
providing a safety net for your entire printing fleet.
Scheduled Preventative Maintenance
Our technicians perform deep cleaning, lubrication, and mechanical adjustments on a set schedule. We identify and replace “high-mortality” parts before they fail, ensuring your machine stays in prime condition for years to come.
Calibration & Image Optimization
We go beyond mechanical repairs. Our team performs precision sensor calibration and color profiling to ensure your blueprints, maps, and renderings meet the exact scaling and clarity requirements of the AEC industry.
Full-Service Protection Plans
For total peace of mind, our comprehensive plans cover all labor, travel, and non-consumable parts. It’s like having an on-call technical team dedicated to your office, ensuring your fixed costs stay predictable.
The Advantage
The Bay Plotter Standard
With over 40 years of experience maintaining the hardware that builds Northern California,
we offer a level of preventative expertise that is second to none.
we offer a level of preventative expertise that is second to none.
Priority Response Times
Maintenance contract holders receive “front-of-the-line” priority for any emergency service needs.
OEM Parts Guarantee
We only use genuine manufacturer parts to ensure the integrity of your equipment and protect your warranty.
Expert Technical Insights
Our factory-certified technicians provide ongoing advice on how to optimize your specific workflow and extend your media life.
Our 4-Step Reliability Protocol
We’ve refined our maintenance workflow to be as systematic as the machines we service. Our protocol is designed to catch problems before they exist, ensuring your team stays productive with zero technical friction.
Initial Fleet Evaluation
We perform a baseline health check of all your equipment to identify immediate needs and historical performance trends.
Customized Service Schedule
We establish a recurring maintenance calendar based on your specific print volume and environment.
Comprehensive Multi-Point Inspection
During each visit, our technicians execute a rigorous checklist covering everything from firmware updates to belt tensioning.
Detailed Service Reporting
After every visit, you receive a full report of the work performed and a “health grade” for your equipment for better long-term planning.
24/7
Emergency service available
Stop Reacting. Start Producing.
Don’t wait for an error code to think about your printer’s health. Safeguard your productivity with the Bay Area’s most trusted service team.